Oklahoma 4-Hour CE for Funeral Professionals
Included Courses
Courses included in this package. Click on a course to learn more.
- Aftercare - Extending a Helping Hand All Year Round, 2nd edition 1Course Release date: 7/10/2023
This basic-level course will enable the funeral professional to provide a range of aftercare services to their clients. The aftercare program involves more than just sending the family a thank-you card. Aftercare offers a myriad of services: Helping the family complete forms where the funeral home takes no direct interest, for example, nonassigned insurance and/or military benefit forms, calling to check up on the family to see how they are doing, and even having events through the year like a Christmas memorial program. These services help the family to continue to celebrate their loved one’s life and help the bereaved to move forward. Each funeral home offers a different set of aftercare services for its customers based on the needs of the community it serves; therefore, using the correct services creates an effective aftercare program. Even though aftercare does not directly affect the bottom line financially, it will increase business in the long run if done correctly. - An Understanding of Grief and the Role of the Funeral Professional 1
Course release date: 10/9/2023
About the Course
Gaining an understanding of grief, how it is felt and expressed by the bereaved, and how its expression may depend on the kind of loss sustained, will allow funeral directors to respond to their clients more empathically, providing comfort where they can. It may also serve to give the funeral director insight into their own feelings arising from being around others’ grief. Funeral directors have a frontline experience of the loss of their client's experience. This basic-level course will walk through the five stages of grief and bereavement and explore how different relationships are affected by the loss of loved ones. - Ethical Standards in the Funeral Industry 2
Course release date: 7/10/2023
About the Course:
This course has been developed to create a framework surrounding ethics within the funeral service industry. The principles of ethics are critical in this field of service, since human interaction and empathy are the driving force behind what funeral professionals do. This course will identify the impact of basic ethical principles not only on an individual level, but also on an organizational level, and their overall influence on the success of our industry.