Cultural Competency and Healthcare - 8/7/2025
Course Overview
Understanding and accepting diversity is an important imperative for all healthcare professionals. Being culturally competent enables professionals to have insight, recognition, empathy, and compassion for the different cultures, ethnicities, religions, generations, and physical abilities that shape our lives, perspectives, beliefs, and ability to trust. This one-hour course provides a detailed overview of elements of cultural competency and the impact it will have on the ability to communicate, understand, and treat. Learners will be able to discern how the three domains of cultural competency, which include affective, cognitive, and behavioral, play into all aspects of healthcare. Developing an awareness of cultural competency is necessary to collectively address health inequities and ensure that all people have access to quality care and best outcomes.
Learning Outcomes
Upon the completion of this course, the learner should be able to:
- Discuss the aspects of culture that comprise diverse groups with specific interests, behaviors, and communication styles
- Describe the role that culture plays in health-related decisions and behaviors
- State ways to address disparities in healthcare provision
- Summarize the three domains of cultural competency relative to healthcare
About the Author/Presenter
Joy Siegel, EdD, MBA, provides solution-oriented services to seniors and their families by assessing and addressing social determinants of health. Direct services are designed to improve quality of life and address such issues as crisis intervention, aging in place, identifying financial resources, home health, housing, and social services.
Joy has also worked with