Building Your Credibility and Team Skills: Overcoming Common Obstacles That Teams Encounter
About the Course
Participants will explore sources of conflict (individual, interpersonal, and organizational) that hinder effective teamwork and apply strategies and skills to effectively manage three common obstacles: Individual, interpersonal, and organizational. Any worthwhile project will encounter obstacles along the way and these obstacles often create conflicts. Managing and/or resolving conflicts effectively includes a variety of skills and strategies.
Upon completion of this course, the learner will be able to:
- List three sources of conflict (individual, interpersonal, and organizational) that hinder effective teamwork.
About the Presenters
Kathy A. Scott, PhD, MPA, RN, FACHE, is a Partner and Co-founder of L3 Fusion LLC established in 2019 and President and Chief Executive Officer of Kathy Scott & Associates, established in 2010 in Phoenix, Arizona. Her name-sake firm specializes in healthcare - working with executives and teams to transform traditional leadership, and clinical and business models to alternatives that will thrive in a highly competitive environment. Dr. Scott holds a PhD in Healthcare Administration and Organizational Systems, a master’s degree in Public Healthcare Administration, and a bachelor’s degree in Nursing. She is a Fellow in the American College of Healthcare Executives and her doctoral research served as the science behind the best-selling book she co-authored Stupid Gone Viral – When Science and Reality Collide.
Bridget Sarikas, is a Partner and Co-Founder of L3 Fusion LLC established in 2019 and Executive Vice President of Right Advisory LLC, a firm established in 2008, based in Washington, DC. She is an author and seasoned operations and process improvement executive who has run support functions for billion-dollar enterprises. Ms. Sarikas provides financial and operational improvement services to organizations struggling with the challenges of a changing business environment – particularly United States (US) healthcare, US higher education, and global multinational organizations.
Leana D. McGuire, BS, RN, is an RN with 30 years in healthcare, including critical care, heart transplantation, and management. She has been teaching for 12 of those years with extensive experience in leadership development and executive coaching. Ms. McGuire also has a background in content development, visual performance, speaking (including on the TEDx stage), and podcast hosting - both personal podcasts and corporate productions for various organizations. A novelist in her spare time, she also dabbles in music and painting.
How to Receive Credit
- Listen to the entire podcast, which requires a 1-hour commitment of time.
- At the end of the course, answer the Yes/No Affirmation question to indicate that you have completed the educational activity.
- Specific to Florida: A mandatory Final Examination with a passing score of 75% or higher is required. Exam questions link content to the course Learning Outcomes as a method to enhance individualized learning and material retention.
- Provide required personal and payment information.
- Complete the mandatory course evaluation.
- Print your Certificate of Completion.
Resolution of Conflict of Interest
Planners, faculty, and others in control of content (either individually or as a group) have no relevant financial relationships with ineligible companies.
Sponsorship/Commercial Support and Non-Endorsement
It is the policy of Colibri Healthcare, LLC not to accept support from ineligible companies. Furthermore, ineligible companies are prohibited from distributing or providing access to this activity to learners.
The information provided in this activity is for continuing educati