Hiring: How to Attract Top Players

Ann is a frustrated business owner who has been trying to hire a marketing manager for the last eight months. Her last attempt was disastrous: over $6,200 spent on recruitment ad placements and 63 resumes screened. After 27 interviews in one week, four selected…

Disciplinary or Corrective Action?

Jane walks in late for her shift on a Monday evening. This is the third time in the past month Jane has been tardy, and it’s starting to ruffle the feathers of the other therapists. As the department manager, should you take disciplinary or…