Cultural Competency and Healthcare
Course Overview
Understanding and accepting diversity is an important imperative for all healthcare professionals. Being culturally competent enables professionals to have insight, recognition, empathy, and compassion for the different cultures, ethnicities, religions, generations, and physical abilities that shape our lives, perspectives, beliefs, and ability to trust. This one-hour course provides a detailed overview of elements of cultural competency and the impact it will have on the ability to communicate, understand, and treat. Learners will be able to discern how the three domains of cultural competency, which include affective, cognitive, and behavioral, play into all aspects of healthcare. Developing an awareness of cultural competency is necessary to collectively address health inequities and ensure that all people have access to quality care and best outcomes.
Learning Outcomes
Upon the completion of this course, the learner should be able to:
- Identify the aspects of culture that comprise diverse groups with specific interests, behaviors, and communication styles
- Define the role that culture plays in health-related decisions and behaviors
- Identify ways to address disparities in healthcare provision
- Define the three domains of cultural competency relative to healthcare
About the Author/Presenter
Joy Siegel, EdD, MBA, provides solution-oriented services to seniors and their families by assessing and addressing social determinants of health. Direct services are designed to improve quality of life and address such issues as crisis intervention, aging in place, identifying financial resources, home health, housing, and social services.
Joy has also worked with healthcare providers and most recently consulted with AgeWell Global, leading a grant-funded pilot designed to reduce Medicare readmissions at Holy Cross Hospital in Ft. Lauderdale. Joy has participated in research projects that include exploring quality of life and healthcare systems, loneliness, civic reengagement, and cultural competency. Her clients include Nova Southeastern University, Case Western Reserve, Jewish Community Services, and Chrysalis Health.
Joy has developed an extensive catalog of continuing education courses for healthcare providers. Her latest courses focus on social determinants of health and partnerships between healthcare systems and community-based organizations. Joy was a fundraising consultant for over 15 years and worked with over 200 nonprofits raising over $300 million. She also created, produced, and hosted Good Work Radio, sponsored by the Office Depot Foundation. Joy has interviewed many celebrated heroes and celebrities and is proud to have interviewed all the U.S. presidents since George H. W. Bush.
Audience/Accreditations and Approvals
TRC Healthcare/ NetCE
In support of improving patient care, this activity has been planned and implemented by TRC Healthcare/ NetCE. TRC Healthcare/NetCE is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This course is designed for the following healthcare professions (select your profession for details):
Nursing
Colibri Healthcare
This course is designed for the following healthcare professions (select your profession for details):
Massage Therapy, Occupational Therapy, Physical Therapy, Respiratory Therapy
If you require special accommodations, please contact Colibri Healthcare Support by clicking here: Contact Us
