New Jersey Funeral CE Requirements Package - 5 CE Hours
49.95
Included Courses
Courses included in this package. Click on a course to learn more.
- New Jersey Funeral Professionals Guide to OSHA and CDC Compliance 1
- The Culture of Death and Funerals 1
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Aftercare - Extending a Helping Hand All Year Round, 2nd edition 1
Course Release date: 7/10/2023
This basic-level course will enable the funeral professional to provide a range of aftercare services to their clients. The aftercare program involves more than just sending the family a thank-you card. Aftercare offers a myriad of services: Helping the family complete forms where the funeral home takes no direct interest, for example, nonassigned insurance and/or military benefit forms, calling to check up on the family to see how they are doing, and even having events through the year like a Christmas memorial program. These services help the family to continue to celebrate their loved one’s life and help the bereaved to move forward. Each funeral home offers a different set of aftercare services for its customers based on the needs of the community it serves; therefore, using the correct services creates an effective aftercare program. Even though aftercare does not directly affect the bottom line financially, it will increase business in the long run if done correctly. -
Communicating with Difficult People 2
Course Release date: 7/10/2023
About the Course:
After completing this course, the learner will understand how to communicate effectively with difficult people. The types and behaviors of difficult people will be described, with a focus on how good communicators engage with difficult people. Course participants will learn how to listen actively and lessen defensiveness in order to improve communication.