Case Management (CMGT-BC) Certification Exam Prep Course

Course Overview
The Case Management Certification Specialty Track course is a comprehensive, exam-aligned learning experience designed to prepare healthcare professionals for success on leading case management certification exams, including CCM (CCMC) and ACM certifications. This course integrates evidence-based practice concepts with high-yield exam strategies to strengthen clinical judgment, enhance test readiness, and build confidence across all major domains of case management practice.

Course content is intentionally designed to reflect how questions appear on certification exams—emphasizing scenario-based reasoning, prioritization, care coordination decision-making, and identification of high-risk factors rather than rote memorization.  This structured, domain-based approach ensures learners are fully prepared to apply certification-level knowledge in both exam settings and real-world practice, supporting safe, effective, and outcome-driven case management across diverse healthcare environments.

Learners progress through focused microlearning modules covering key exam domains, including: 

• Professional foundations, including ethics, standards, and scope of practice 
• Case management models, leadership, and operational strategies 
• Comprehensive assessment, including psychosocial, clinical, and risk evaluation 
• Care coordination, interdisciplinary collaboration, and transitions of care 
• Utilization management, admission status, and level of care determination 
• Legal, regulatory, and compliance considerations in case management practice 
• Quality improvement, patient safety, and evidence-based care 
• Population health, health promotion, and management of at-risk groups 
• Case management across the continuum of care and community resource integration 
• Tools and technologies for practice, including EMR systems and screening instruments 
• Data interpretation, performance metrics, and continuous quality improvement strategies

Learning Outcomes 
This continuing education course is designed for registered nurses preparing for Case Management Certification (CMGT-BC). Aligned with the competencies and domains of professional case management practice, the course provides the knowledge, critical thinking skills, and decision-making strategies needed to support certification success and effective care coordination across the continuum of care. Please refer to the learning objectives at the beginning of each module for the specific knowledge and skills addressed in that section.

About the Author/Presenter 
Shirley Aycock, DNP, RN, is a Registered Nurse who has spent the majority of her nursing career serving in a variety of leadership roles. Over the past several years her leadership focus has shifted from managing acute care adult medical-surgical units to oversight of educational endeavors within the acute care hospital environment. She serves as Lead Nurse Planner, responsible for the planning, development, and evaluation of education activities for continuing nurse education and oversight of the Provider Unit status.

She received her Bachelor of Science in Nursing degree from University of Texas at Arlington, a Master of Science in Nursing Administration from University of Texas at Tyler, and a Doctorate of Nursing Practice from Rush University in Chicago, Illinois.

Shirley serves as adjunct faculty for East Texas Baptist University, LeTourneau University and Howard Payne University Schools of Nursing.

Audience/Accreditations and Approvals 
TRC Healthcare/ NetCE 
In support of improving patient care, this activity has been planned and implemented by TRC Healthcare/ NetCE. TRC Healthcare/NetCE is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 
This course is designed for the following healthcare professions (select your profession for details): 
Nursing

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