Managing Professional Boundaries


About the Course 

This course is intended for healthcare professionals who provide care to clients/patients. The course discusses professional standards and principles for providing safe ethical care, how those standards are reflected in clinical boundaries, common boundary dilemmas faced by clinicians, and how to apply a decision-making model to navigate boundary situations. The course also meets the New York requirement for 3 CEU’s on professional boundaries required for psychologists, social workers, mental health counselors, and marriage and family therapists. 

Learning Outcomes

Upon completion of the course, the learner will be able to:  

  • Understand ethical standards and principles in healthcare practice. 
  • Identify and differentiate appropriate boundaries from boundary crossings and boundary violations.
  • Analyze boundary dilemmas faced in healthcare practice.   
  • Apply a model for ethical decision-making to boundary issues that may arise in practice. 

About the Author/Presenter

Denise K. Gross, Psy.D. is a Florida Licensed Psychologist specializing in clinical neuropsychology and medical psychology. She has been the director of neuropsychology services at acute and post-acute rehabilitation centers, was in private practice for over 23 years, and has provided clinical training and education for psychology and medical students. Most recently she has provided neuropsychological services to military veterans in a memory evaluation clinic and has been actively involved in the training of psychology doctoral interns. 

How to Receive Credit

  • Read the entire course in print which requires a 3-hour commitment of time.
  • After completion of the course, complete the final examination. A passing grade of 75% is required. Test questions link content to learning outcomes as a method to enhance individualized learning and material retention.  
  • Note to Nursing professionals: Depending on your state requirements, you will be asked to either affirm that you have completed the course, or you will be required to complete the Post-test included in the course.
  • Provide required personal information and payment information.
  • Complete the mandatory course evaluation.
  • Print your Certificate of Completion. 

Resolution of Conflict of Interest*  

Planners, faculty, and others in control of content (either individually or as a group) have no relevant financial relationships with ineligible companies.

Sponsorship/Commercial Support and Non-Endorsement

It is the policy of Colibri Healthcare, LLC not to accept support from ineligible companies. Furthermore, ineligible companies are prohibited from distributing or providing access to this activity to learners.


The information provided in this activity is for continuing education purposes only and is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition.  

©2023: All Rights Reserved. Materials may not be reproduced without the expressed written permission or consent of Colibri Healthcare, LLC. The materials presented in this course are meant to provide the consumer with general information on the topics covered. The information provided was prepared by professionals with practical knowledge of the areas covered. It is not meant to provide medical, legal, or professional advice. Colibri Healthcare, LLC recommends that you consult a medical, legal, or professional services expert licensed in your state. Colibri Healthcare, LLC has made all reasonable efforts to ensure that all content provided in this course is accurate and up to date at the time of printing but does not represent or warrant that it will apply to your situation nor circumstances and assumes no liability from reliance on these materials. Quotes are collected from customer feedback surveys. The models are intended to be representative and not actual customers.? 

Accreditations and Approvals

Colibri Healthcare, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Colibri Healthcare, LLC maintains responsibility for this program and its content. Most states accept courses offered by APA approved sponsors.

Colibri Healthcare, LLC (formerly Elite Professional Education, LLC), Provider Number 1147, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 5/5/2023 – 5/5/2026.

Colibri Healthcare, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6341. Programs that do not qualify for NBCC credit are clearly identified. Colibri Healthcare, LLC is solely responsible for all aspects of the programs.