Using Interpreters in Health and Mental Health Settings
Course Overview
The purpose of this course is to provide an overview of the use of interpreters for clinical communication with persons who have limited understanding of English. It is intended for dental professionals, with a focus on the unique challenges and complexities of the interpreting process. Furthermore, this course will give practitioners a glimpse inside the world of interpreters so they can appreciate the dynamics involved in interpreting and assist in building a relationship of mutual respect and collaboration and an effective working environment with interpreters.
Learning Outcomes
Upon the completion of this course, the learner should be able to:
- Identify demographic trends that speak to the multicultural diversity in the United States.
- Explain the legal context of using interpreters.
- Identify the merits and limitations of the different perspectives of interpreting.
- Assess the advantages and disadvantages of the different interpreter models used in organizations and barriers to using professional interpreters.
- Describe the challenges in the interpreting process.
- Discuss best practices for building a positive and collaborative relationship between interpreters and practitioners.
- Explain ethical issues for practitioners when working with patients not proficient in English and when working with interpreters.
- Describe ethical principles for interpreters.
About the Author/Presenter
Alice Yick Flanagan, PhD, MSW, received her Master’s in Social Work from Columbia University, School of Social Work. She has clinical experience in mental health in correctional settings, psychiatric hospitals, and community health centers. In 1997, she received her PhD from UCLA, School of Public Policy and Social Research. Dr. Yick Flanagan completed a year-long post-doctoral fellowship at Hunter College, School of Social Work in 1999. In that year she taught the course Research Methods and Violence Against Women to Masters degree students, as well as conducting qualitative research studies on death and dying in Chinese American families.
Previously acting as a faculty member at Capella University and Northcentral University, Dr. Yick Flanagan is currently a contributing faculty member at Walden University, School of Social Work, and a dissertation chair at Grand Canyon University, College of Doctoral Studies, working with Industrial Organizational Psychology doctoral students. She also serves as a consultant/subject matter expert for the New York City Board of Education and publishing companies for online curriculum development, developing practice MCAT questions in the area of psychology and sociology. Her research focus is on the area of culture and mental health in ethnic minority communities.
Audience/Accreditations and Approvals
TRC Healthcare/ NetCE
In support of improving patient care, this activity has been planned and implemented by TRC Healthcare/ NetCE. TRC Healthcare/NetCE is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This course is designed for the following healthcare professions (select your profession for details):
Counselor, Dental AGD Code: 558, Nursing, Pharmacy, Physician, Psychology, Social Work
If you require special accommodations, please contact Colibri Healthcare Support by clicking here: Contact Us
