Residents' Rights in Long-Term Care Facilities: Role of CNA, 2nd Edition


About the Course

This course is based on Florida statutes that establish resident rights in long-term care facilities and the regulations that govern practices to ensure these rights are respected for all residents. It will explain the federal laws that set precedents for state laws, including Medicare and Medicaid protections related to the role of the certified nursing assistant (CNA). This course will require CNAs to review their daily practices to identify how they support these rights and how they can further enhance their practices to protect a resident's rights, as identified in the statutes. 

Learning Outcomes

Upon completion of this course, the learner will be able to:

  • Analyze the practices that support residents’ dignity, respect, and privacy, along with a high-quality living environment.  
  • Choose appropriate facility policies and staff responsibilities to safeguard the money and property of residents based on defined resident rights.  
  • Demonstrate a clear understanding of residents’ rights and the staff's responsibilities regarding the quality of care, discrimination, privacy, participation, transfer, and discharge.  
  • Distinguish between the procedures and resident rights for grievances, complaints, and appeals, and interpret how they are handled.  
  • Illustrate the responsibilities of staff in promoting residents' freedom of choice to make independent decisions and solve any related problems.
  • Select the relevant state and federal laws regarding resident rights and apply them to enhance the practice of Certified Nursing Assistants. 

About the Author

Dr. Robin McCormick DNP, RN, has been?a nurse leader for over 23 years in nursing practice, leadership, management, and education.  Dr. McCormick earned a Doctor of Nursing Practice (DNP) from Troy University in 2018, a Master’s of Science in Nursing degree from University of South Alabama in 2007, and a Bachelor of Science in Nursing (BSN) degree in 2000 from Troy University. Dr. McCormick has published and presented on topics relevant to?nursing practice and education on the local, national, and international levels.  With a passion for improving community health outcomes,?Dr. McCormick has a research focus on mental health, maternal-child outcomes, and?community health.  

How to Receive Credit  

  • Read the entire course online or in print which requires a 2 -hour commitment of time
  • At the end of the course, answer the Yes/No Affirmation question to indicate that you have completed the educational activity.
  • Specific to Florida: A mandatory Final Examination with a passing score of 75% or higher is required. Exam questions link content to the course Learning Objectives as a method to enhance individualized learning and material retention.
  • Provide required personal and payment information.
  • Complete the mandatory course evaluation.
  • Print your Certificate of Completion. 

Resolution of Conflict of Interest

Planners, faculty, and others in control of content (either individually or as a group) have no relevant financial relationships with ineligible companies.

Sponsorship/Commercial Support and Non-Endorsement

It is the policy of Colibri Healthcare, LLC not to accept support from ineligible companies. Furthermore, ineligible companies are prohibited from distributing or providing access to this activity to learners.


The information provided in this activity is for continuing education purposes only and is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition.  

©2023: All Rights Reserved. Materials may not be reproduced without the expressed written permission or consent of Colibri Healthcare, LLC. The materials presented in this course are meant to provide the consumer with general information on the topics covered. The information provided was prepared by professionals with practical knowledge of the areas covered. It is not meant to provide medical, legal, or professional advice. Colibri Healthcare, LLC recommends that you consult a medical, legal, or professional services expert licensed in your state. Colibri Healthcare, LLC has made all reasonable efforts to ensure that all content provided in this course is accurate and up to date at the time of printing but does not represent or warrant that it will apply to your situation nor circumstances and assumes no liability from reliance on these materials. Quotes are collected from customer feedback surveys. The models are intended to be representative and not actual customers. 

Accreditations and Approvals
Colibri Healthcare, LLC is accredited as a provider?of nursing continuing?professional development?by the American Nurses Credentialing Center's Commission on Accreditation.