Stress and Your Client

About the Course
As beauty professionals, just like everyone else, we also have to been keenly aware of the stress we carry within ourselves. Even though we may not realize it, how we are feeling internally can affect our clients. They can sense our stress and the inward pains and burdens we place on ourselves daily and think we are not happy with them. We must learn to take care of our basic needs so that we may better serve the needs of others. If you can master this, your chair will always be full, and you will not lack for clients.

Learning objectives
  • Understand Maslow’s Hierarchy of Needs.
  • Describe the physiological reactions that produce the “fight or flight” response.
  • Explain the relationship between stress and illness.
  • Define and give examples of very aggressive and very passive behavior.
  • List some characteristics of active listening and explain its purpose.
  • Describe the physical effects of stress on hair, nails and skin.