Client Communication for Massage Therapists

About the Course:
This course focuses on the most important elements of the communication that takes place between massage therapists and massage clients. Through proper, professional communication, a massage therapist will be able to attract and maintain a clientele.

Learning Outcomes:
Upon completion of this course, the learner should be able to:
  • Define “communication.”
  • Identify the difference between verbal and non-verbal communication.
  • Explain the difference between marketing and advertising.
  • Recognize the actions that attract clients. 
  • Explain how to talk to clients over the phone. 
  • Demonstrate how to greet a client.
  • Demonstrate the proper way to interview a client.
  • Articulate common post-massage recommendations.
  • How to recognize sexual misconduct of a client.