Client Communication for Massage Therapists
10
About the Course:
This course focuses on the most important elements of the communication that takes place between massage therapists and massage clients. Through proper, professional communication, a massage therapist will be able to attract and maintain a clientele.
Learning Outcomes:
Upon completion of this course, the learner should be able to:
This course focuses on the most important elements of the communication that takes place between massage therapists and massage clients. Through proper, professional communication, a massage therapist will be able to attract and maintain a clientele.
Learning Outcomes:
Upon completion of this course, the learner should be able to:
- Define “communication.”
- Identify the difference between verbal and non-verbal communication.
- Explain the difference between marketing and advertising.
- Recognize the actions that attract clients.
- Explain how to talk to clients over the phone.
- Demonstrate how to greet a client.
- Demonstrate the proper way to interview a client.
- Articulate common post-massage recommendations.
- How to recognize sexual misconduct of a client.