Cultural Diversity and Patient Care
Course Overview
Cultural Diversity and Patient Care is a detailed course providing insight into the impact diversity has on healthcare, engagement in treatment, provider/patient relationships, and disease management. Learners will gain insight into how to address communication and language barriers, and the impact culture has on perspective, trust, and reaction to illness. Additionally, learners will understand how an awareness of cultural diversity can help to improve patient outcomes, deliver patient-centered care, and collaborate with healthcare providers from diverse backgrounds to improve public health.
Learning Outcomes
Upon the completion of this course, the learner should be able to:
- Recall the important aspects of patient diversity that directly impact disease management, patient satisfaction, and improved health outcomes.
- Identify the impact that nonverbal communication can have to improve health outcomes and build trust and rapport with diverse populations.
- Identify aspects of diverse groups and populations that should be considered when providing healthcare to patients.
About the Author/Presenter
Joy Siegel, EdD, MBA, provides solution-oriented services to seniors and their families by assessing and addressing social determinants of health. Direct services are designed to improve quality of life and address such issues as crisis intervention, aging in place, identifying financial resources, home health, housing, and social services.
Joy has also worked with healthcare providers and most recently consulted with AgeWell Global, leading a grant-funded pilot designed to reduce Medicare readmissions at Holy Cross Hospital in Ft. Lauderdale. Joy has participated in research projects that include exploring quality of life and healthcare systems, loneliness, civic-reengagement, and cultural competency. Her clients include Nova Southeastern University, Case Western Reserve, Jewish Community Services, and Chrysalis Health.
Joy has developed an extensive catalog of continuing education courses for healthcare providers. Her latest courses focus on social determinants of health and partnerships between healthcare systems and community-based organizations. Joy was a fundraising consultant for over 15 years and worked with over 200 nonprofits raising over $300 million. She also created, produced, and hosted Good Work Radio, sponsored by the Office Depot Foundation. Joy has interviewed many celebrated heroes and celebrities and is proud to have interviewed all the U.S. presidents since George H. W. Bush.
Audience/Accreditations and Approvals
TRC Healthcare/ NetCE
In support of improving patient care, this activity has been planned and implemented by TRC Healthcare/ NetCE. TRC Healthcare/NetCE is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This course is designed for the following healthcare professions (select your profession for details):
Nursing
Colibri Healthcare
This course is designed for the following healthcare professions (select your profession for details):
Massage Therapy, Occupational Therapy, Physical Therapy, Respiratory Therapy
If you require special accommodations, please contact Colibri Healthcare Support by clicking here: Contact Us
