Insights and Overview: Patient-Centered Care
Course Overview
The term patient-centered care has become widely used throughout the healthcare sector as a means of expressing core values and integration of the patient's perspective in treatment plans, preferences, and health-related goals. Historically, patient care was provider driven, and this shift to integrate patient-centered approaches requires insight, understanding, and buy-in from healthcare leadership in any health-related entity.
This course will provide the learner with information pertaining to the history of patient-centered care, its advantages, integration and application for specific specialties, and some barriers that may present prior to and during implementation. The course will provide examples and a deep dive into the application of patient-centered care in the Veterans Administration, in intensive care units, with pediatric patients, as well as other situations. Healthcare professionals taking this course will be able to identify ways to apply patient-centered care principles and core values into their own practice, while also recognizing potential barriers that may present. Recognizing the patient-centered care approach to healthcare will be beneficial to all healthcare professionals, providers, and specialists and will be a key measurable element with surveys and other evaluation tools.
Learning Outcomes
Upon the completion of this course, the learner should be able to:
- Recognize the history and early development of the patient-centered care concept and elements.
- Identify healthcare organizations that have established patient-centered care protocol and application of methodology to serve patients for improved outcomes.
- Indicate specific patient questions designed to understand their preference, needs, and goals.
- Recall patient-centered process, barriers, and approach for pediatric care and other specialties.
- Recognize health-related outcomes relative to increased patient engagement due to application of patient-centered care.
- Identify aspects of the patient-centered care approach towards virtual health care provision.
About the Author/Presenter
Joy Siegel, EdD, MBA, provides solution-oriented services to seniors and their families by assessing and addressing social determinants of health. Direct services are designed to improve quality of life and address issues such as crisis intervention, aging in place, identifying financial resources, home health, housing, and social services.
Joy has also worked with healthcare providers and most recently consulted with AgeWell Global, leading a grant-funded pilot designed to reduce Medicare readmissions at Holy Cross Hospital in Ft. Lauderdale. Joy has participated in research projects that include exploring quality of life and healthcare systems, loneliness, civic reengagement, and cultural competency. Her clients include Nova Southeastern University, Case Western Reserve University, Jewish Community Services, and Chrysalis Health.
Joy has developed an extensive catalog of continuing education courses for healthcare providers. Her latest courses focus on social determinants of health and partnerships between healthcare systems and community-based organizations. Joy was a fundraising consultant for over 15 years and worked with more than 200 nonprofits raising more than $300 million. She also created, produced, and hosted Good Work Radio, sponsored by the Office Depot Foundation. Joy has interviewed many heroes and celebrities and is proud to have interviewed all the U.S. presidents since George H. W. Bush.
Audience/Accreditations and Approvals
TRC Healthcare/ NetCE
In support of improving patient care, this activity has been planned and implemented by TRC Healthcare/ NetCE. TRC Healthcare/NetCE is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This course is designed for the following healthcare professions (select your profession for details):
Counselor, Nursing, Psychology, Social Work
Colibri Healthcare
This course is designed for the following healthcare professions (select your profession for details):
Occupational Therapy, Physical Therapy, Respiratory Therapy
If you require special accommodations, please contact Colibri Healthcare Support by clicking here: Contact Us
