Home » FAQs » Why is my course expired?

FAQs

Why is my course expired?

If you received a message stating that you cannot complete your course because it has expired, the course is most likely inactive on your account. You have 180 days from the date you open a course to complete it, or until the course expiration date—whichever comes first. Please contact our Customer Loyalty Team at 888-857-6920 or email [email protected]. We’ll be happy to help move you into the newest version of the course or provide access to another course at no additional cost.

Can’t find your answer?

If you can’t find the answer to your question, please contact us. We are happy to help you.

Phone icon

Give Us A Call

Hours

Mon – Fri | 9am – 6pm ET

Sat | 10am – 4pm ET

Continuing Education Questions

1-888-857-6920

Physicians

1-800-237-6999

Envelope icon

Send us a Note

Email us and a customer service representative will get back to you within 24 hours.