If you received a message stating that you cannot complete your course because it has expired, the course is most likely inactive on your account. You have 180 days from the date you open a course to complete it, or until the course expiration date—whichever comes first. Please contact our Customer Loyalty Team at 888-857-6920 or email [email protected]. We’ll be happy to help move you into the newest version of the course or provide access to another course at no additional cost.

