FAQs: General Information

Effective June 1, 2022, Elite Professional Education, LLC officially became Colibri Healthcare, LLC. This is a legal name change only and does not impact any prior or future course completions. There is no action required by you, the student. If you have any additional questions contact us at https://www.elitelearning.com/contact-us/   More

The fastest and cheapest way for you to complete your exam and get credit for the course is to do the exam online. Note: For many states, we NEED your license number to report your completions. Please provide it accurately when prompted to ensure there are no delays in reporting. After you read your… More

After successfully completing your course we will automatically send your certificate to you by email if you have an online account.  But you can access certificates anytime for any course you’ve completed with us by following these steps: Log into your account at my.elitelearning.com. You will be taken to the My Courses section of… More

Your book code can be found on the back cover of your correspondence booklet. In the past book codes were also referred to as program codes so if your book has a program code it may be used instead of a book code. More

To get started, sign into your student account. If you don’t have an account, you can create one here. You’ll be able to add classes, track your completed hours, and access any ongoing courses right from your student dashboard. Once you’re signed in, select the course you’d like to take from the course library,… More

Colibri Healthcare, LLC makes it a priority to resolve student grievances in a fair and timely manner. It is the responsibility of all team members to maintain open and courteous lines of communication within and among departments to expedite successful grievance resolution. Students wishing to make a formal complaint regarding any aspect of the… More

Once you purchase an Elite membership product, you will have access to a library of courses included with that membership. To add courses to your account, go to elitelearning.com and sign into your account by clicking the Log In button at the top right of your screen. To search for courses in your dashboard,… More

At Elite Learning, we’re committed to providing the ultimate learning experience, which is why we back every purchase with our satisfaction guarantee. If you are not satisfied with your purchase for any reason, contact us at 888-857-6920 to request a refund or exchange. Courses for which you have already received continuing education credit cannot… More

A promo code is a special promo code. If we have a special going on, you can find the code on the front cover of your continuing education book, in an email or advertising you received from us in your mail box. If there is no code, then we currently do not have any… More

We can absolutely email you a receipt. You can also access your receipt from your dashboard. If you would like to print your receipt from our website, see the steps below. Login to our website You will be directed right to your Dashboard Click on your name in the upper right hand corner of… More