Home » FAQs » I purchased the wrong course! Can I swap it for another?

FAQs

I purchased the wrong course! Can I swap it for another?

Absolutely! We understand that mistakes happen. We would be happy to assist you with a course swap. Our site is equipped with a “Contact Us” option under “Resources” at the bottom of our home screen.

contact us

This will take you to our main Contact screen.

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From here, you will have the option to check our FAQS, or select a method of contact. Further down the page, you will see an option for requesting a course swap!

swap course

Please fill out the information requested on the form, then click “Submit”. We can swap similar courses for the same number of hours free of charge! If you are requesting additional hours, fees may apply. You will be contacted to complete a request for any additional hours. Please allow 24 hours for the processing of your course swap.

email

Please also feel free to call us directly to complete a course swap. We can be reached Monday through Friday, 8AM-6PM Eastern, at 1-888-857-6920.

Can’t find your answer?

If you can’t find the answer to your question, please contact us. We are happy to help you.

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Give Us A Call

Hours

Mon – Fri | 9am – 6pm ET

Sat | 10am – 4pm ET

Continuing Education Questions

1-888-857-6920

Physicians

1-800-237-6999

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Send us a Note

Email us and a customer service representative will get back to you within 24 hours.