Customer Service
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Dealing With Conflict in your Salon
One of the hardest things about working in a spa or salon is getting along with all your…
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5 Ways to Show Your Clients Love in the Salon
Here are five ways you can show your clients some love. Salon professionals all have one common goal—to…
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What Your Clients Secretly Want from You
Shhhh…..don’t tell! We’ve figured out what your clients secretly want from you! As salon professionals, you’re in the…
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Winning Back Customers
We’ve heard it over and over again “the customer is always right.” Well, that’s because it’s true. If…