The global beauty industry has been rocked by the COVID-19 pandemic, including weak first-quarter sales and widespread store closures. This sector generates $532 billion in sales annually and accounts for millions of jobs. While lives come first, livelihood also matters. The beauty industry, including…
Reopening in the New Normal: Keeping Yourself & Your Clients Safe During the pandemic The clock is ticking…counting down the days until we can finally return to work. Everyone has been at home for – how many days? What day is this, anyway? What…
How to Professionally Say No When Asked to Break Stay at Home Orders Across the country, many salons and spas have complied with orders to shut their doors. As state governors aim to keep the public safe and healthy amid the COVID-19 pandemic, non-essential…
For some, just surviving the pandemic isn’t good enough; some cosmetologists can thrive, if they know how. As cosmetologists, can your business thrive or survive during the uncertain times of a pandemic? While many unknowns are surrounding how and when businesses will reopen, this…
One of the hardest things about working in a spa or salon is getting along with all your coworkers. Unfortunately, we will all run into workplace conflict, and there are right and wrong ways of handling it. Here are seven tips to help you…
Here are five ways you can show your clients some love. Salon professionals all have one common goal—to retain clientele and keep them happy. Do you ever stop to think how much it costs you to find new clients? Instead of spending that money,…
Shhhh…..don’t tell! We’ve figured out what your clients secretly want from you! As salon professionals, you’re in the business of helping your clients look and feel beautiful. Think about what you would want from your hair stylist, manicurist, or esthetician. We asked around and found…
We’ve heard it over and over again “the customer is always right.” Well, that’s because it’s true. If you’ve been trying to win back customers, the first and foremost thing you need to do is find out the reason why you lost them in…