According to a new KLAS report titled “Speech Recognition 2013: Going from Back to Front and Beyond,” speech recognition vendors hope that just as front-end and back-end speech technology proved to cut costs and improve efficiency for transcription and image documentation, similar efficiencies can be found for EMR.
Through various discussions with providers, KLAS provides key insights into the current state of speech recognition vendors and future considerations. The report touches on early leaders, market share and front- and back-end innovations. Provider satisfaction with vendors as well as peer recommendations is also shared.
“There is a lot of interesting movement in regard to vendors in this space,” said Ben Brown, research director and report author in a press release. “For example, MModal, like some of the other vendors, shows a significant increase in service scores with their back-end solution, yet they show a significant decrease in the same category for their front-end solution. It’s important for providers to know this before they move forward with a vendor.”
Other vendors highlighted in this report include Agfa, Dolbey and Nuance. To learn more about the speech recognition vendors and findings in this study, as well as related reports that will publish in 2013, check out the full report. This report is available to healthcare providers at a significant discount. To purchase, visit www.KLASresearch.com/KLASreports.
